Regulations of the www.parkking.pl website and the ‘PARKKING’ car park managed by Poleczki Parking sp.z o.o. sp. k.
§1 GENERAL PROVISIONS
1) These Regulations for using the Parkking.pl Website, hereinafter referred to as the “Regulations”, specify the rules for the functioning of the Website and the rules for the provision of Parking Services by the Service Provider.
2) The website available at www.parkking.pl is run by Poleczki Parking sp.z o.o. sp. k. with its registered office in Warsaw 02-823, ul. Otomańska 4, District Court for the capital city Warsaw in Warsaw, 13th Department of the National Court Register. NIP 9512486045, KRS 0000791328.
3) The Service Provider as part of the Website provides services consisting of booking a parking space in a parking lot managed by the company.
4) Acceptance of the Regulations is voluntary, but necessary to use the Service provided by the Service Provider.
5) In the Regulations, the following terms are used, which should be understood as follows:
a. Personal data administrator – an authority, organizational unit, entity or person deciding on the purposes and means of processing personal data as defined in art. 7 point 4 of the Act of August 29, 1997 on the protection of personal data;
b. Email address – the e-mail address of the Website is biuro@parkking.pl
c. Client – a natural person, a legal person and an organizational unit which is not a legal person, the special provisions of which grant legal capacity, which intends to use or use the Intermediation Service by completing the registration or reservation form;
d. Account, space of the Website containing data related to the Customer, which is available after registration;
e. Notification – an electronic message sent to the Customer’s email address provided when completing the registration form or booking form on the Website, containing specific information;
f. Website – home page www.parkking.pl and its subpages;
g. Parking services – a service offered to clients
h. Service Provider – the entity providing the Services, i.e. Poleczki Parking sp.z o.o. sp.k. who owns the Website and parking at the airport
i. Service Provision Agreement – a contract concluded between the Service Provider and the Customer, the subject of which is the provision of Parking Service
§2 CONTACT
The available means of communication between the Customer and the Service Provider are:
a. E-mail- biuro@parkking.pl
b. Correspondence address – Otomańska 4, 02-823 Warsaw
c. Hotline – 536 110 140
§3 INTERMEDIATION SERVICE AND PARKING SERVICES
1) As part of the Intermediation Service, the Service Provider via the Website enables Clients to book or purchase Parking Services on the premises of the selected Car Park, on days selected by the Customer, and to pay the Car park’s remuneration for performing the Parking Service.
2) The moment of conclusion of the contract for the performance of Intermediation Services is the moment of correct completion of the booking form available on the Website and clicking on the “BOOK” option.
3) The agreement referred to in point 2 is valid until the entity providing the Parking Service Parking Service or until the Customer cancels the Parking Service reservation, or until the Customer effectively withdraws from the contract for the provision of Parking Service or Brokerage Service.
4) The Service Provider is not the owner or operator of the Car parks. The parties to the agreement on the provision of Parking Services are the entities operating Parking lots that offer the sale of their Parking Services through the Website, and the Customers who book or purchase these services.
5) By making a reservation or purchase of Parking Services on the premises of a selected Car Park, the Customer accepts the offer to conclude an appropriate agreement with the entity running the Car Park, the prices of performing the Car Parking Services and the Regulations of the given Car Park and its location.
§4 INFORMATION FOR CONSUMERS
1) According to art. 27 of the Act on Consumer Rights, a Customer having the status of Consumer has the right to withdraw from a distance contract, without giving any reason within the statutory period of 14 days from its conclusion. The withdrawal form is attached as Annex 1 to these Regulations.
2) The Intermediation Service is performed directly after the Customer wishes to use it, i.e. before the deadline to withdraw from the contract. Therefore, direct performance of the Intermediation Service will take place only if the Customer submits a separate request for the performance of the Intermediation Service before the deadline to withdraw from the contract for the performance of the Intermediation Service. In this case, the Customer is not entitled to withdraw from the contract from the time the service is performed.
3) Immediately after concluding the contract for the performance of the Intermediation Service, the Customer receives an e-mail from the Service Provider confirming its conclusion, as well as an SMS confirming the reservation.
§5 REGISTRATION AND RESERVATION
1) Viewing the resources of the Website does not require creating an Account. The Customer’s reservation and purchase of Parking Services offered by the Car parks is available to both registered and unregistered customers.
2) After making a reservation or purchasing a Parking Service, the Customer will receive a Notification confirming the reservation or purchase of Parking Services and a text message.
§6 PAYMENTS
1) Use of the Website by the Customer and making reservations or purchases of Parking Services through it
is free. However, the customer is obliged to pay for parking services.
2) When making a reservation of Parking Services via the Website, the Customer may pay remuneration for Parking Services in two ways:
a. directly in the parking lot (in cash or by card)
b. online (by bank transfer, payment card) when filling out the reservation form on the Website.
3) Settlements of transactions by credit card and e-transfer are carried out via PayU.pl.
§7 CHANGE OR CANCELLATION OF THE SERVICE
1) The customer can cancel or change reservations without incurring costs up to 24 hours before the planned arrival.
2) To cancel or change reservations, the Customer must send an email to the address given in §2 of these Regulations 24 hours before the planned arrival.
3) In the event of cancellation, the refund will be made within 14 days.
§8 LIABILITY
1) The Service Provider is not responsible for the proper performance of Parking Services, including a car and any damage caused in connection with Parking Services.
2) The Service Provider makes every effort to ensure uninterrupted access to the Service. However, the Service Provider shall not be liable for damages arising from the suspension of the Services for no more than 72 hours due to reasons such as improper operation of the Website, technical failure, modernization of the Website, random events and other reasons not caused by the Service Provider.
3) In the car park functioning under the marketing name PARKKING, managed by Poleczki Parking sp.z o.o. sp. k. with its registered office in Warsaw 02-823, ul. Otomańska 4, District Court for the capital city Warsaw in Warsaw, 13th Department of the National Court Register. NIP 9512486045, KRS 0000791328, the following regulations apply:
A. The Parking User is a natural person actually using the Parking (the person driving the vehicle) or the owner of the vehicle, in the event of the impossibility to determine the identity of the driver, in particular the person driving the vehicle at the time of leaving the Parking.
B. The parking place is a separate area within the parking lot intended for parking the vehicle.
C. By entering the Car Park, the user concludes a parking space lease agreement under the conditions set out in these Regulations.
D. Each vehicle user by entering the Car Park agrees to the provisions of these Regulations and undertakes to comply with its provisions.
E. The parking space lease agreement expires when the user leaves the Car park.
F. In the Car park:
• vehicle movement rules contained in the Act of June 20, 1997 apply. Road Traffic Law (Journal of Laws of 2005, No. 108, item 908, as amended),
• a speed limit of 10 km / h applies,
• it is strictly forbidden to enter the vehicle carrying flammable, corrosive, explosive materials and other similar materials and substances that may pose a threat to persons and property,
G. The vehicle after setting up in a parking place should be immobilized, ignition off, lights, closed windows, doors and trunk; the user is obliged to turn off the radio equipment left in the vehicle.
H. Do not leave animals in the vehicle while parking at the parking place,
I. The user secures his vehicle against theft on his own.
• The manager is not responsible for any damages resulting from force majeure or the elements
• The user bears the entire risk of leaving items not belonging to the vehicle equipment inside the car. In the event of theft, the manager is not liable for damages
J. Parking is open 24 hours a day, all days of the year.
K. In particularly justified cases, the Administrator may decide to temporarily exclude Parking from use or change the Parking opening hours
L. In the event of a breach by the user of the provisions of these Regulations, the Administrator may terminate the parking space lease agreement without notice immediately and apply the measures necessary to restore the state consistent with the Regulations, including by removing the vehicle from the Parking
M. In the cases referred to in point 13, the user is obliged to cover the costs associated with removing the vehicle from the Parking lot and its security and storage until
§9 COMPLAINT
1) Every customer has the right to lodge a complaint. Complaints may be submitted in writing by traditional mail or e-mail to the Service Provider’s addresses provided in these Regulations.
2) When sending a complaint, you must accurately describe any defects in the operation of the Website or in the provision of the Service.
3) The complaint will be considered within 14 days from the date of receipt of the complaint by the Service Provider.
4) The customer will be informed about the result of the complaint procedure in the way he sent the complaint.
§10 PERSONAL DATA
1) The administrator of personal data collected through the Website is Poleczki Parking Spółka z o.o. sp. k. with its registered office in Warsaw 02-823, ul. Otomańska 4, District Court for the capital city Warsaw in Warsaw, 13th Department of the National Court Register. NIP 9512486045, KRS 0000791328.
2) Personal data are processed in order to: perform the Brokerage Service, set up an Account on the Website by the Customer, send the Newsletter to the Customer with his consent, consider any complaint, make a reservation or purchase of Parking Services and enable the conclusion of a contract for the performance of Parking Services.
3) Providing personal data by Customers is voluntary, but necessary for the proper performance of the Intermediation Service and for the implementation of Parking Services.
4) Every person has the right to control the processing of data concerning them, in particular the right to access their own personal data, the right to request their update, correction, deletion, as well as the right to object in the cases specified in the provisions of the Act on the protection of personal data.
§11 NEWSLETTER
1) When using the Website, the Customer may subscribe to the Newsletter, which is tantamount to agreeing to receive the free Newsletter.
2) Newsletter subscription consists in selecting a specific option in the process of customer registration on the Website.
3) The Customer has the right to unsubscribe from the Newsletter service at any time. The subscription can be canceled by sending an email to the Service Provider’s email address.
4) By subscribing to the Newsletter, the Customer agrees to the Service Provider sending advertising and commercial information via the Website to the e-mail account or SMS to the Customer’s telephone number provided during registration.
§12 FINAL PROVISIONS
1) These Regulations constitute an integral part of the Service Provision Agreement concluded by the Service Provider and the Customer.
2) The Service Provider reserves the right to change these Regulations. The change will occur through the publication of new content on the Website and will not affect contracts for the performance of Intermediation Services concluded prior to publication.
3) These Regulations shall apply from 01/07/2019 until further notice.